A clear, current picture of access
Know exactly who can access what remotely, instead of an accumulated, unclear history.
Security service
VPN & Secure Remote Access
Controlled, hardened remote connectivity for your users, sites, and systems — designed, managed, and reviewed as your team grows and changes.
The problem
Remote access set up quickly rarely gets reviewed once the need that created it passes.
Remote access is usually configured in response to a specific, immediate need — a new hire, a shift to remote work, a new site. It's rarely revisited afterward, and who has access, and why, becomes unclear as the team changes.
- Remote access is designed to let people in — which makes it one of the most common entry points for unauthorized access when it isn't governed.
- Former employees and contractors sometimes retain access long after their relationship with the business has ended.
- No one is confident about exactly who currently has remote access, or why they were granted it.
- A single compromised remote access credential can expose far more than one system — often the entire internal network.
- Growing or distributed teams need remote access to scale, but scaling access without a governance process multiplies the risk rather than managing it.
Business outcomes
What changes for your business.
Controlled, hardened connectivity
Remote access is designed and configured deliberately, not assembled ad hoc.
A defined process for change
Access is granted and revoked through a clear process as people join and leave.
Reduced exposure from forgotten access
Stale or excessive access is caught through recurring review, before it becomes a liability.
Confidence as you grow or distribute
Scale your team or footprint without scaling risk alongside it.
Our approach
What secure remote access actually requires.
Controlled connectivity depends on ongoing governance, not just a working connection.
Remote Access Design
Connectivity architected around who actually needs access to what, not a blanket connection to everything.
Configuration & Hardening
Secure configuration of remote access infrastructure, reducing the attack surface it represents.
Access Governance
A clear, recurring process for granting and revoking access as people join, change roles, or leave.
Multi-Site Connectivity
Controlled connections between offices, sites, and systems, not just individual remote users.
What's included
Designed, managed, and governed — on a recurring basis.
Everything below is delivered as an ongoing engagement, not a one-time configuration.
Remote Access Assessment
A review of your current remote access setup and who actually has access today.
Configuration & Hardening
Secure setup of VPN and remote access infrastructure appropriate to your environment.
Access Provisioning Support
A defined process for granting and revoking access as your team changes.
Recurring Access Review
Regular reassessment of who has access, catching what's been forgotten before it becomes a risk.
How it works
A governed practice, not a one-time connection.
VPN & Secure Remote Access follows a defined, recurring cadence rather than a single setup left unreviewed.
Assess & Design
Understand who needs remote access to what, and design connectivity around that.
Configure & Harden
Set up secure, hardened remote access infrastructure.
Manage Access
Grant and revoke access through a defined, ongoing process as your team changes.
Review & Report
Recurring review of who has access and why, with regular reporting.
Who this is for
Built for businesses with remote, distributed, or multi-site teams.
This service fits organizations whose need is specifically remote access management, without the broader scope of Managed Security Foundation.
- Has remote staff, contractors, or multiple office or site locations needing controlled connectivity.
- Isn't confident who currently has remote access, or why.
- No formal process exists for granting or revoking access as people join or leave.
- A need that's specifically remote access management, not the full combined scope of Managed Security Foundation.
- A growing or increasingly distributed team that needs access to scale safely.
Frequently asked questions
Questions we hear before this engagement starts.
Does this cover our whole team, or just specific systems?
Scope is defined during discovery based on who actually needs controlled access to what — it isn't assumed to be all-or-nothing.
What happens when an employee or contractor leaves?
Access revocation is part of the recurring governance process, so departures don't leave forgotten access behind.
Can this cover multiple office locations?
Yes — site-to-site connectivity between offices or facilities is part of this service, not just individual remote users.
Is this different from just using a VPN product?
Yes — a product provides the connection. This service provides the design, configuration, hardening, and ongoing governance around who can use it and why.
Is this part of Managed Security Foundation?
Yes — Managed Security Foundation bundles this together with firewall management and recurring reporting. Choose this service on its own if remote access is your specific need.
Related services
Other ways to work with ShieldRoot.
Managed Security Foundation
The combined engagement — firewall and VPN administration plus recurring policy review and reporting.
Explore Managed Security FoundationFirewall Security
Assessment, hardening, and ongoing management of your firewall controls.
Explore Firewall SecuritySecurity Monitoring
Ongoing monitoring of defined security signals, with validated escalation.
Explore Security MonitoringStart the conversation
Not sure where to start?
Tell us what you operate, what is changing, and where you need support. We'll help identify the most practical starting point.